Charlotte F. Hughes
MS, CDP, SHRBP, CPLP, Co-Founder and Chief Executive Officer

Charlotte Hughes is an agile entrepreneur, diversity, equity, and inclusion consultant, and developer of leaders. As the successful Co-founder and CEO of Inclusive Leaders Group (ILG) headquartered in North Florida, Charlotte has designed and directed talent and organizational development strategies that have been implemented by Fortune 500 companies, large and small healthcare systems, some of the largest global non-profits. ILG a boutique training and consulting firm that transforms business for profitable growth through inclusive leadership, equity, and belonging solutions.

Hughes discovered her passion for diversity and inclusion early in life as the daughter of a Black pediatrician during the racially turbulent 1960’s.  Her father with two other physicians, formed the first minority medical group practice in the state of Ohio, serving the greater Cleveland community over 50 years, caring for diverse families across multiple generations.  Her mother strengthened that compassion in her DNA, instilling a concern for people from all walks of life, races, and ethnicities.  When reflecting on her upbringing, Charlotte says “Throughout my youth and adult life,  I’ve welcomed and collaborated with people from diverse backgrounds and cultures endlessly – at home, at work, and as citizen of the world.”

Prior to launching Inclusive Leaders Group, Hughes served in roles with responsibility for strategic talent management and leadership development with, Morgan Stanley, Cox Enterprises, SunTrust Banks, Kimberly-Clark, and CSX Transportation. In 2018, she worked at Ascension Health Systems, at the time the largest Catholic health system, with 165,000 employees, 151-hospitals, and $552.69 million in income from operations on revenue of $22.63 billion.  At all times Charlotte integrated and aligned diversity and inclusion strategies into all aspects of the talent lifecycle.  Her successful performance and experience with these large workplaces is applied effectively  to every ILG client’s D&I challenges and opportunities.

From 2018-2019 Hughes served on the National/Florida Diversity Council Advisory Board – Jacksonville, embodying Florida’s best and brightest diversity leaders from a broad range of industries from academia, technology, communications and entertainment. The Advisory Board drives the efforts of the local diversity council. It is composed of various committees which are overseen by chairs and officers. This core leadership team governs the Florida Diversity Council and manage strategy for key goals and initiatives.

As Membership Chair, Hughes was responsible for attracting, retaining, and increasing the corporate membership of the regional arm of the National Diversity Council. Activities performed included, recruiting individual and corporate members, retaining current members and getting them more involved, increasing awareness of the council.

In 2016 Charlotte founded Health Inclusion, an HR and Diversity Consultancy to healthcare and non-profit organizations. She provide leadership development, workforce diversity & inclusion, cultural competency, strategic talent management and patient care solutions on both a pro-bono and contract basis.  As Principal Consultant Charlotte delivered D&I assessments, executive coaching, leadership training and speaking engagements for clients including, The American Hospital Association, American Society for Healthcare Human Resources Administration, Association for Talent Development and the Human Capital Institute.

Charlotte received her BS in Human Ecology from Cornell University where she earned Dean’s List and met her future husband and soulmate Brian Hughes.  She went on to earn her MS in Human Resources Management at New York Institute of Technology where she Graduated with Honors.

Hughes has earned Certified Diversity Professional (CDP) from the National Diversity Council, Certified Professional in Learning and Performance (CPLP) by Association for Talent Development (ATD), Human Capital Strategist (HCS), from Human Capital Institute (HCI), SHRBP (Strategic Human Resource Business Partner), from Human Capital Institute (HCI), and Mayo Wellness Coaching Certification by Mayo Clinic.

Recommendations for Charlotte Hughes

“I got to know Charlotte when we collaborated to plan and deliver a Panel Discussion and Presentation at the 2017 ATD Healthcare Summit at Columbia University Graduate School of Business in New York. The session focused on talent development best practices that can drive improved operational service excellence and a better patient experience. Charlotte is a knowledgeable and engaging presenter and was easy and fun to share the stage with. Charlotte's warm personal style made her an amazing partner and I'm happy I got the chance to work with her — I hope we get to do it again.”
Cindy McCauley
Honorary Senior Fellow at Center for Creative Leadership
“I worked closely with Charlotte on the Executive Development and Mentoring program and was impressed by her learning and development expertise. She worked effectively with leaders at all levels enabling mentors and mentees to gain the full development value of the experience.”
Gregory Morrison
Senior Vice President and Chief Information Officer, Cox Enterprises, Inc.
“Charlotte is committed to diversity and inclusion work to help both corporate and public communities. She is an exceptionally talented professional who stays current and sees trends in healthcare and across industries. She understands the strategic imperative of inclusive cultures for organizations and communities to thrive. Charlotte is a great partner for like-minded leaders, dedicated to driving plans forward to achieve results aligned to strategic goals.”
Nicole B. Thomas
FACHE, Hospital President, Baptist Medical Center – South
“Charlotte is an energetic contributor who partners with HR, Physicians and administrators to build change management capability by leveraging data, expertise, and deploying best practice programs, processes, and technology for optimal outcomes. Her strengths include leadership and organizational development, cultural competence and performance consulting. Charlotte would be an excellent addition To any team, and I would highly recommend her for any role as she naturally rises to the occasion.”
Tom VanOsdol
President and Chief Executive Officer of Ascension Florida and Gulf Coast
“As an internal business client, I highly valued Charlotte’s approach to designing learning and development programs, particularly her consultations regarding employee performance improvement required to achieve business goals. She was a pleasure to work with and I strongly recommend her as a learning and talent development expert.”
David Head
Vice President and Controller, Cox Enterprises, Inc.
“I enjoyed working with Charlotte as a member of the Professional Development Committee for ASTD Atlanta. She provided the vision for a new, timely and targeted Talent Management for Workplace Learning Professionals webinar series. As Chairperson, she utilized her strong network to secure top-notch speakers, and her strong organizational skills to plan the program. Her efforts resulted in a sold out four part program that received excellent evaluation results from participants.”
Denise Hall
CPCC, PCC, President, Ignite Coaching
“Charlotte is a talented and dynamic learning/leadership development expert. Her strategic approach to talent development and ability to “get things done” are real strengths. Charlotte’s cross-functional teamwork skills make her an invaluable resource and great partner. She gets it!”
Rita Izaguirre
SVP Talent Acquisition & Diversity, SunTrust Banks, Inc.

Contact Charlotte Hughes