Charlotte Hughes is an agile entrepreneur, diversity, equity, and inclusion consultant, and developer of leaders. As the successful Co-founder and CEO of Inclusive Leaders Group (ILG) headquartered in North Florida, Charlotte has designed and directed talent and organizational development strategies that have been implemented by Fortune 500 companies, large and small healthcare systems, some of the largest global non-profits. ILG a boutique training and consulting firm that transforms business for profitable growth through inclusive leadership, equity, and belonging solutions.
Hughes discovered her passion for diversity and inclusion early in life as the daughter of a Black pediatrician during the racially turbulent 1960’s. Her father with two other physicians, formed the first minority medical group practice in the state of Ohio, serving the greater Cleveland community over 50 years, caring for diverse families across multiple generations. Her mother strengthened that compassion in her DNA, instilling a concern for people from all walks of life, races, and ethnicities. When reflecting on her upbringing, Charlotte says “Throughout my youth and adult life, I’ve welcomed and collaborated with people from diverse backgrounds and cultures endlessly – at home, at work, and as citizen of the world.”
Prior to launching Inclusive Leaders Group, Hughes served in roles with responsibility for strategic talent management and leadership development with, Morgan Stanley, Cox Enterprises, SunTrust Banks, Kimberly-Clark, and CSX Transportation. In 2018, she worked at Ascension Health Systems, at the time the largest Catholic health system, with 165,000 employees, 151-hospitals, and $552.69 million in income from operations on revenue of $22.63 billion. At all times Charlotte integrated and aligned diversity and inclusion strategies into all aspects of the talent lifecycle. Her successful performance and experience with these large workplaces is applied effectively to every ILG client’s D&I challenges and opportunities.
From 2018-2019 Hughes served on the National/Florida Diversity Council Advisory Board – Jacksonville, embodying Florida’s best and brightest diversity leaders from a broad range of industries from academia, technology, communications and entertainment. The Advisory Board drives the efforts of the local diversity council. It is composed of various committees which are overseen by chairs and officers. This core leadership team governs the Florida Diversity Council and manage strategy for key goals and initiatives.
As Membership Chair, Hughes was responsible for attracting, retaining, and increasing the corporate membership of the regional arm of the National Diversity Council. Activities performed included, recruiting individual and corporate members, retaining current members and getting them more involved, increasing awareness of the council.
In 2016 Charlotte founded Health Inclusion, an HR and Diversity Consultancy to healthcare and non-profit organizations. She provide leadership development, workforce diversity & inclusion, cultural competency, strategic talent management and patient care solutions on both a pro-bono and contract basis. As Principal Consultant Charlotte delivered D&I assessments, executive coaching, leadership training and speaking engagements for clients including, The American Hospital Association, American Society for Healthcare Human Resources Administration, Association for Talent Development and the Human Capital Institute.
Charlotte received her BS in Human Ecology from Cornell University where she earned Dean’s List and met her future husband and soulmate Brian Hughes. She went on to earn her MS in Human Resources Management at New York Institute of Technology where she Graduated with Honors.
Hughes has earned Certified Diversity Professional (CDP) from the National Diversity Council, Certified Professional in Learning and Performance (CPLP) by Association for Talent Development (ATD), Human Capital Strategist (HCS), from Human Capital Institute (HCI), SHRBP (Strategic Human Resource Business Partner), from Human Capital Institute (HCI), and Mayo Wellness Coaching Certification by Mayo Clinic.