As CEO and Principal Consultant of Inclusive Leaders Group, LLC, Charlotte Hughes MS, CDP, SHRBP, CPLP brings a diverse background as an accomplished Workforce and Organizational Development and Diversity & Inclusion global thought leader and practitioner for several major Fortune 100 companies and one of the largest health systems in the U.S. Charlotte delivers more than 60 speeches and facilitates roughly the same number of training workshops each year.
Charlotte has developed and directed talent and organizational development strategies that have been implemented by Fortune 500 companies, large and small healthcare systems, some of the largest global non-profits. She has designed and delivered training sessions for frontline, mid-level, and senior leaders at Morgan Stanley, Cox Enterprises, Kimberly-Clark, Ascension Health, and Children’s Hospital Association among other leading organizations.
She is a Certified Diversity Professional (CDP)®, Certified Professional Learning and Performance (CPLP)®and a Strategic HR Business Partner (sHRBP)®as a result, Inclusive Leaders Group approaches DEIB performance consulting as a strategic process that produces business results by maximizing the performance of people in organizations. DEI performance consulting is results-focused and is solution-neutral until we have determined any reasons for the gaps that exist in business and DEIB performance results.
Hughes discovered her passion for diversity and inclusion early in life as the daughter of a Black pediatrician during the racially turbulent 1960’s. Her father with two other physicians, formed the first minority medical group practice in the state of Ohio, serving the greater Cleveland community over 50 years, caring for diverse families across multiple generations. Her mother strengthened that compassion in her DNA, instilling a concern for people from all walks of life, races, and ethnicities. When reflecting on her upbringing, Charlotte says “Throughout my youth and adult life, I’ve welcomed and collaborated with people from diverse backgrounds and cultures endlessly – at home, at work, and as a citizen of the world.”
Prior to launching Inclusive Leaders Group, Hughes served in roles with responsibility for strategic talent management and leadership development with, Morgan Stanley, Cox Enterprises, SunTrust Banks, Kimberly-Clark, and CSX Transportation. In 2018, she worked at Ascension Health Systems, at the time the largest Catholic health system, with 165,000 employees, 151-hospitals, and $552.69 million in income from operations on revenue of $22.63 billion. At all times Charlotte integrated and aligned diversity and inclusion strategies into all aspects of the talent lifecycle. Her successful performance and experience with these large workplaces is applied effectively to every ILG client’s D&I challenges and opportunities.
From 2018-2019 Hughes served on the National/Florida Diversity Council Advisory Board – Jacksonville, embodying Florida’s best and brightest diversity leaders from a broad range of industries from academia, technology, communications and entertainment. The Advisory Board drives the efforts of the local diversity council. It is composed of various committees which are overseen by chairs and officers. This core leadership team governs the Florida Diversity Council and manage strategy for key goals and initiatives.
In 2016 Charlotte founded Health Inclusion, an HR and Diversity Consultancy to healthcare and non-profit organizations. She provide leadership development, workforce diversity & inclusion, cultural competency, strategic talent management and patient care solutions on both a pro-bono and contract basis. As Principal Consultant Charlotte delivered D&I assessments, executive coaching, leadership training and speaking engagements for clients including, The American Hospital Association, American Society for Healthcare Human Resources Administration, Association for Talent Development and the Human Capital Institute.
Charlotte received her BS in Human Ecology from Cornell University where she earned Dean’s List and met her future husband and soulmate Brian Hughes. She went on to earn her MS in Human Resources Management at New York Institute of Technology where she Graduated with Honors.
Charlotte is creator and host of The Inclusive Enterprise Podcast and author of The Inclusive Enterprise Blog, both featuring thought leadership as well as actionable tips and strategies that corporate leaders can implement in their workplaces and careers, to drive profitable growth through diversity, equity, inclusion, and belonging. She is presently authoring her first book entitled with an anticipated publication date in 2024.
Inclusive Leaders Group, (ILG) is a woman and minority-owned Limited Liability Company that provides Diversity, Equity, Inclusion, and Belonging (DEIB) solutions for organizations at all stages of their diversity and inclusion journey seeking to improve their organizational and workforce diversity and inclusion performance. We specialize in such areas as strategy development, education & development, measurement & sustainability, inclusive talent management, cultural transformation communication, and DEIB intersectionality.